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Our clients make the world around them more productive, healthier, safer, happier and better off economically. And we help.

Expertise That Matters.

We are an independent, full-service agency. We deliver outsize results and memorable work across the suite of brand, marketing and communication services.


Across industries, companies with the strongest brands and brand management philosophies outperform their competitors by large margins. Our Tangible BrandTM process identifies a clear brand positioning, messaging and visual identity and delivers a clear, concise brand-management system. This makes your proposition clear to your audience, and it helps to ensure that everyone in your organization can articulate your brand and apply it to their day-to-day activities, both internally and externally.

Our Tangible Brand™ platform includes:

  • Business Definition or Purpose
  • Three-part Brand Positioning Statement
  • Brand Personality & Tone
  • Core Pillar Messages & Proof Points
  • Stories or Elevator Speeches by Audience
  • Name Architecture

Identity elements to express the brand include:

  • Logo
  • Typography
  • Graphics / Imagery
  • Color Palette
  • Brand Standards
  • Environmental Graphics
  • Identity Applications

Strategy & Account Service

If you’re going to make an impact, your message and how it’s delivered must be on point. That requires an understanding of your audience, industry, brand, offering and competition — as well as a clear picture of what success looks like. At PartnersCreative, we help clients answer these questions and create clear plans of action that guide brand processes, internal marketing and engagement, the creation of foundational materials such as websites, and external marketing and PR campaigns.

Our services help ensure campaigns make the impact you hope to make:

  • Market & Audience Research
  • Competitive Analysis
  • Strategic Development
  • Message Development
  • Campaign Planning
  • Marketing Plans
  • Budgeting & Estimating
  • Ongoing Account Management
  • Results & Reporting

Creative & Design

Great creative always makes people think, laugh or cry. At the same time, it’s relevant to the audience and the brand it serves. We leverage insights, often derived from original research, to ascertain the most effective tone, placement and messaging to drive audience behaviors. Then, we knock it out of the park with great creative.

Our creative services cross all platforms and media:

  • Creative Strategy & Planning
  • Concept Development
  • Art Direction, Design & Copywriting
  • Production Management
  • Video Design & Editing
  • Digital Design

Digital & Inbound

Effective digital work requires what all great marketing requires: a strong, relevant, engaging idea well executed. Getting there, though, can be complicated. We have sharply honed our development and project management processes to fully scope projects and prevent unwelcome surprises. The result is great sites and campaigns delivered smoothly and effectively, on time and on budget.

Our web development services include:

  • Responsive Web Design & Programming
  • User Experience Design
  • Rich Media
  • Animation & Video
  • Content Development
  • Project Scoping & Management

Our web marketing services include planning, management, creative development, production, placement and tracking:

  • Responsive Web Design & Programming
  • User Experience Design
  • Search Engine Optimization (SEO)
  • Search Engine Marketing (SEM)
  • Banner Ad Campaigns
  • Email Campaigns
  • Social Media Integration & Management
  • Analytics & Conversion Optimization
  • Programmatic Advertising
  • Media Planning & Buying

Talent Strategy

The war for talent is alive and well. Most CEOs report their growth ambitions are constrained by attracting and retaining the talent they need. We help our clients stake out a distinctive position in the talent marketplace for both graduates and experienced hires, often within very distinct verticals. We do this by working with clients to align their beliefs with everything they do and say when they interact with talent. The result is superior attraction, motivation, productivity and retention of employees over time.

Our talent marketing and internal communication services include:

  • Employer Branding
  • Employment Value Proposition
  • Recruitment Marketing
  • Social Strategy for Recruitment
  • Internal Talent Communications
  • Internal Brand Engagement
  • Facilitated Workshops & Brand Training

Media Planning & Buying

Today’s audience is fragmented. There are dozens of media vehicles with new ones cropping up, daily. As an advertiser, it’s imperative that you invest your budget in the right ones — media options that reach your target, provide tactical utility and deliver the return on investment you seek.

Our services cover traditional and new media:

  • Research
  • Planning
  • Negotiation & Buying
  • Tracking & Optimization
  • Post-Buy Analysis
  • Reporting

PR & Reputation Management

The process of building and defending your reputation goes far beyond sending out a press release and hounding journalists for coverage. Social media has transformed the discipline of public relations. Our PR team knows how to effectively reach and engage with the journalists and social media influencers who will grow your profile, enhance your reputation and ultimately improve your bottom line.

Our services cover traditional and new media:

  • Media Outreach
  • Event Management
  • Executive Visibility
  • Thought Leadership
  • Award Generation
  • Presentation Training

Our services work to grow, maintain and repair reputations:

  • Traditional & Social Media Monitoring
  • Engagement & Lead Curation
  • Content Marketing
  • Competitive Analysis
  • Crisis Response

Project Management & Quality Control

The enemy of great ideas is poor execution. Our processes, capabilities, go-to resources, production supervision and flat-out attention to detail ensure quality execution for every project we do for our clients. No matter how small or large the job, our dedicated project managers track every detail to ensure that we meet expectations and stay on schedule and on budget.

Our services help ensure quality that protects your investment:

  • Project Management
  • Detailed Budget Tracking
  • Online Collaboration
  • In-house Production & Proofing
  • Campaign Reporting & Analytics

Purpose + People + Place

What more can you want? Our business is continually changing, which keeps us on the hunt for talented people who can capitalize on change for clients. And who want to do purposeful work. And who enjoy collaborating with creative people. And who would love to live in a progressive mountain town in Montana. Any takers?


Our mission is bigger than we are — we work to make an impact on the world, by helping people change their part of it. To guide us we follow four core values: 1) invest yourself, 2) work together, 3) achieve client ambitions, 4) impact communities.


Partners is owned by Susan Ash, Steve Falen and Sean Benton. Since its inception the agency has grown, moved across town and evolved its services, while remaining true to the belief that the best work comes through partnership.


We’ve been recognized for the quality of our workplace (2014 top 100 place to work in Outside Magazine), our creativity (Addys, Communication Arts, B2B awards) and our community involvement (Missoula Downtown Association Member of the Year).